PRIVACY POLICY – VIGO LOCKERS

At VIGO LOCKERS, owner of the website www.vigolockers.com, we are committed to complying with applicable data protection regulations and respecting the privacy of our users. The goal is to provide the best possible service, which requires collecting certain personal data.

1. Data Controller

Verónica Pérez
NIF: 36100769S
Address: Estación Marítima Ría de Vigo, Local 5, 36201, Vigo (Pontevedra), Spain
Contact email: info@vigolockers.com

2. Purposes of Data Processing

Personal data collected on this website are used for the following purposes:

  1. Customer inquiries: Responding to inquiries submitted by users through contact forms.

  2. Browsing data: Collecting information through first-party or third-party cookies, as described in the Cookies Policy.

  3. Direct marketing communications: Sending promotions, offers, news, event invitations, or any commercial information to users who have voluntarily consented.

  4. Third-party marketing communications: Sending commercial information from third parties with which VIGO LOCKERS has agreements, only to users who consent. User data will never be shared with these third parties.

  5. Personalized marketing communications: Sending personalized commercial information based on user behavior, preferences, and profile, only with prior consent.

Users may opt out of marketing communications at any time by sending an email to info@vigolockers.com.

3. Legal Basis and Data Retention

The legal basis for processing is the user’s consent when providing their personal data voluntarily.

Data will be retained as long as the user maintains a relationship with VIGO LOCKERS and until they request deletion, always complying with applicable legal retention periods.

4. Data Sharing

Personal data will not be shared with third parties unless explicitly indicated on the website or required by law.

5. User Rights

Users may exercise their rights of access, rectification, deletion, portability, restriction, or objection by:

  • Sending a signed request by postal mail to:
    Estación Marítima Ría de Vigo, Local 5, 36201, Vigo (Pontevedra), Spain, with the subject “Data Protection” and a copy of their ID.

  • Or by email, from the same account provided, to info@vigolockers.com, with the subject “Exercising Rights”.

Users may also withdraw consent at any time and have the right to file a complaint with the supervisory authority (Spanish Data Protection Agency, www.agpd.es).

6. Free-Text Fields

Free-text fields in forms are intended solely to gather information to improve service quality.

Users must not include sensitive data, such as financial, psychological, ideological, religious, belief, trade union affiliation, health, racial origin, or sexual life information.

7. Optional Fields

Users may choose not to fill out optional fields (*), but leaving them blank may limit the provision of some services.

8. Access and Rectification of Data

Users are responsible for providing truthful information and keeping it up to date. VIGO LOCKERS reserves the right to deny services to users who provide false data, without prejudice to any other legal actions.

Data provided by users are presumed accurate; VIGO LOCKERS is not responsible for errors or incomplete submissions.

9. Processing by Service Providers

For service management, data may be processed by companies providing services to VIGO LOCKERS (messaging, accounting, IT, consultancy, etc.). This processing does not constitute data sharing.

VIGO LOCKERS will not share personal data with third parties in any other circumstance.

10. Confidentiality

All information exchanged between the parties or provided by users will be treated as confidential, unless the user gives explicit consent for disclosure.

11. Photographs

Photographs of people are considered personal data. Photographs on this website may be used for promotional purposes by individuals who have given consent.

If anyone wishes a photograph to be removed, they may contact info@vigolockers.com, and it will be removed as soon as possible. This does not apply to professional service providers appearing in photos as part of their work.